AI governance

AI Applicant Screening, Singapore: Where We Recommend a Person Decides

No rule we found says a person must make every hiring decision. The Workplace Fairness Act will still hold the employer answerable for each one. Here is where to put a named person, and what to tell candidates.

Line drawing of several doors, one standing open above an orange mat, with a chair and winding lines around them.

TL;DRThe 8-minute read in 60 seconds

No Singapore rule we found says a person must make every hiring call. But the Workplace Fairness Act will make the employer answer for each one, so put a named person on every step that rejects someone.

  1. MOM aims for the Act to start in end-2027. It has set no date and says it may change the target.
  2. The Bill as introduced lists 11 traits. It counts an interview invitation as a step in hiring.
  3. In 2023, 23.4% of job seekers said they faced discrimination. Of those, 28.3% said they were told they were not shortlisted or selected because of a trait.
  4. Let software sort and suggest. Let a named person make each rejection, and tell candidates what the tool does with their data.

No Singapore rule we found says a person must make every hiring decision. But once the Workplace Fairness Act starts, the employer answers for each hiring decision, including one a tool shaped. So put a named person on every step that rejects, ranks out or invites someone. This post is for owners, HR leads and COOs. It is general information, not legal advice.

Update, 28 October 2026: We re-checked MOM's Second Reading speech and press release, TAFEP's toolkit and handbook, and the PDPC guidelines. MOM still gives only the end-2027 target and no gazetted start date, we found no Fair Employment Practices report newer than the 2023 edition, and the TAFEP and PDPC wording is unchanged.

MOM aims for the Act to start in end-2027 and has not set a date. Until then, the Tripartite Guidelines on Fair Employment Practices (TGFEP) and the PDPA already apply. We found no official text on how to run AI screening, so below we separate what the sources say from what we recommend.

At a glance: the Workplace Fairness Act and hiring in Singapore

MOM statements and survey, 2023 to 2025. The start date is a target, not a fixed date.

end-2027MOM target for theAct to start. Nofixed date set11protected traits,from age to mentalhealth condition25employees: firms withfewer are exemptfor now (MOM)23.4%of job seekers faceddiscrimination in the2023 MOM survey
end-2027MOM target for theAct to start. Nofixed date set11protected traits,from age to mentalhealth condition25employees: firms withfewer are exemptfor now (MOM)23.4%of job seekers in2023 reporteddiscrimination
Sources: MOM, Second Reading speech, 4 Nov 2025; MOM fact sheet, 12 Nov 2024; MOM Fair Employment Practices 2023 (Sep 2024); Workplace Fairness Bill 50/2024.

When does the Workplace Fairness Act start?

MOM has a target, not a date: end-2027. The Act came in two Bills. Parliament passed the first, on protections and employer duties, on 8 January 2025, and the second, on dispute resolution, on 4 November 2025, according to MOM's press release of that day. In his 4 November speech the Minister recalled that in January the Act was "expected to come into force in 2026 or 2027", and then set the end-2027 target. In October 2025 MOM's fact sheet said the intention was 2027.

As such, we currently target to implement the Act in end-2027, but we will continue to monitor readiness of all parties and adjust this timeline as necessary.

Dr Tan See Leng, Minister for Manpower, Second Reading speech on the Workplace Fairness (Dispute Resolution) Bill, 4 November 2025.

As of the update below, no MOM page we read gives a gazetted start date. The first Bill says the Act "comes into operation on a date that the Minister appoints by notification in the Gazette". Singapore Statutes Online refused our request for the Act, and we did not try to get around that. We read the Workplace Fairness Bill as introduced on 12 November 2024, from the Parliament website. This post quotes the Bill, not the final Act text. The Act as passed may differ, so check a clause on the statute site before you rely on it.

TAFEP is already preparing employers. Its fair recruitment toolkit of 9 July 2026 describes itself as help to "meet WFA requirements". It says nothing about AI.

Does the Act reach a hiring decision made by software?

The Bill is written around the employer and the decision. It does not mention tools. MOM's pages we read do not mention AI either. The Bill makes it discrimination for an employer to make an "employment decision" that adversely affects a person on the ground of a protected characteristic. The eleven traits in clause 8 are age, nationality, sex, marital status, pregnancy, caregiving responsibilities, race, religion, language ability, disability and mental health condition. Firms with fewer than 25 employees are exempt for a start. MOM's fact sheet of 12 November 2024 adds: "Tripartite partners will monitor the situation and review the exemption in five years."

The table sets out the clauses of the Bill as introduced that matter for screening, with our reading beside each.

What the text says Source Our reading for AI screening
An employer "hires or decides not to hire" a person (clause 5(1)). An employer hires if it "takes any step towards an offer ... including ... inviting the individual to an interview, test or examination for the purposes of possible employment" (clause 5(2)) Bill 50/2024 as introduced, clause 5 A decision not to hire is an employment decision. So is an invitation or a request for documents. A tool that sorts who is invited is shaping hiring in the Act's sense
"Employer" includes "the duly authorised agent or manager of the employer" Bill 50/2024, clause 2 Handing a step to a recruiter or platform you authorise does not move responsibility away from you
A trait counts as it exists, or "as it is suspected, assumed or believed" by the decision maker Bill 50/2024, clause 17(4) Acting on a guess about age or nationality is covered, even if the guess is wrong. A tool that infers traits from a name or school gives you a guess to act on
A written "direction, instruction or policy" that directs decisions on the ground of a trait is discrimination, whether or not any decision follows Bill 50/2024, clause 18 A written scoring rule or prompt that uses a protected trait is itself a risk
Job advertisements must not use words that signal a preference for a protected trait Tripartite Committee final report, recommendation 5 Ad text from a generator needs a person's check before it goes out

MOM also says employers may use a protected trait where it is a genuine occupational requirement, for four reasons: performance of the job, health and safety, privacy, and legal or regulatory needs. Its example: a bus company hiring trainees above the licence age of 21.

Where does hiring discrimination happen today?

Mostly at the first steps, and mostly around age. MOM's Fair Employment Practices report, released in September 2024, is the latest edition we found. The share of resident job seekers who said they faced discrimination fell from 42.7% in 2018 to 23.4% in 2023, per MOM's press release.

Interactive chart

Fewer job seekers report discrimination than in 2018, but the fall has stalled

Share of resident job seekers who said they faced discrimination during job search.

2018: 42.7%. 2021: 25.8%. 2022: 23.8%. 2023: 23.4%.

Job seekers who faced discrimination in job search, by year
YearPercent
201842.7
202125.8
202223.8
202323.4
Source: MOM, Fair Employment Practices 2023 and press release of 24 September 2024. Survey of residents who searched for a job in the year before the survey. 2023 is flat on 2022 (23.8%); the 95% confidence interval for 2023 is 20.4% to 26.4%.

By trait, age dominates: 18.1% of job seekers in 2023, up after a steady fall. Nationality also rose. MOM says the survey allows more than one answer per person, so the bars do not add up to the total.

Interactive chart

Age is by far the most reported trait in job search

Share of resident job seekers who faced discrimination in 2023, by trait. A person can report more than one.

Age 18.1%, race 5.1%, nationality 4.8%, family status 3.8%, sex 3.3%, mental health 2.9%, religion 2.5%.

Job search discrimination by trait, 2023
TraitPercent
Age18.1
Race5.1
Nationality4.8
Family status3.8
Sex3.3
Mental health2.9
Religion2.5
Source: MOM, Fair Employment Practices 2023 (September 2024), Annex Table A3. Family status includes marital status, pregnancy and number of children.

The same report asked how it happened to those who faced discrimination. The top answer is the advertisement. The third is the one a screening tool can cause, being passed over.

Interactive chart

Adverts, irrelevant questions and being passed over lead the list

How discrimination happened, as a share of job seekers who faced it in 2023. Answers can overlap.

Advert stated a preference 45.7%. Irrelevant personal information asked 28.3%. Told not shortlisted or selected because of a trait 28.3%. Derogatory remarks at interview 15.2%. Offered a smaller role 8.2%.

How job search discrimination occurred, 2023
What happenedPercent
Advert stated a preference45.7
Irrelevant personal data asked28.3
Told not shortlisted or selected28.3
Derogatory remarks at interview15.2
Offered a smaller role8.2
Source: MOM, Fair Employment Practices 2023 (September 2024), Chart 6. Respondents could choose more than one option.

None of these figures measures AI. They show where complaints already sit: the advert, the form and the shortlist. Those are three places where firms often put automated tools, so a tool trained on old habits can repeat them at scale.

Where do we recommend a person decides?

A person decides at every step that removes someone from the process, and at the step that makes the offer: five steps, shown below. Our rule, not a legal one. Three sources point the same way. The Bill as introduced treats a decision not to hire, and a step towards an offer, as the employer's employment decision. TAFEP's Fair Recruitment and Selection Handbook, updated in November 2025, asks for consistent, merit-based criteria for shortlisting, tests that are "free from bias in content or scoring", and a record of the interview, assessment process and offer "for at least one year". And PDPC's guidelines say that, for outcomes with a higher impact on a person, a firm may wish to consider telling people how "human agency and oversight" works.

Where we recommend a person decides, step by step

Grey boxes are what a tool may do. Green boxes are the human decision we recommend at each step.

1 advertA tool may draftand target theadvert2 applyA form or chatbotmay collect theanswers3 shortlistA tool may score,rank and filterCVs4 assessA tool may book,test and scoreinterviews5 offerA tool may draftthe offer or thedecline letterA advertA person signs offthe final text andthe audienceB formA person owns thequestions. Onlyjob-related fieldsC shortlistA named personconfirms eachrejectionD assessA person reads theevidence. A scorenever decides aloneE offerA person decidesand writes downthe reason
1 advertA tool may draftand target theadvertA advertA person signs offthe final text andthe audience2 applyA form or chatbotmay collect theanswersB formA person owns thequestions. Onlyjob-related fields3 shortlistA tool may score,rank and filterCVsC shortlistA named personconfirms eachrejection4 assessA tool may book,test and scoreinterviewsD assessA person reads theevidence. A scorenever decides alone5 offerA tool may draftthe offer or thedecline letterE offerA person decidesand writes downthe reason
Origin Pi design rule, built from Workplace Fairness Bill 50/2024 clauses 5, 17 and 18, the TAFEP Fair Recruitment and Selection Handbook (Nov 2025) and PDPC guidelines (1 Mar 2024). It is not a legal requirement.

The rule for each step, in the order a candidate meets it:

  • Advert. A tool may draft and target it. A named person reads the final text and the audience before it goes live. Check for any wording that signals a preference for a protected trait.
  • Application form or chatbot. A named person owns the question list. Delete any field the job does not need, such as age, race, religion, marital status or family plans, unless it is a genuine occupational requirement.
  • Shortlist. The tool may rank. It may not decline anyone, and it may not decide who is invited on its own. A named person reads the written criteria and the reason for each person cut, then signs. The Bill as introduced treats the invitation as a hiring step, so this person also owns the invite list.
  • Assessment. A score is evidence, never the verdict. A person reads the answers behind the score and writes the reason for the call.
  • Offer or final rejection. A person decides and records why. The tool drafts the letter only.

A name on the log is not enough. The person needs the criteria, the power to overrule, and time to read.

A person can still be a rubber stamp. A recruiter who clicks approve on 300 rankings without seeing the criteria adds only a name. Our post on approvers covers that failure, and the confirm step pattern helps.

Illustrative example: a 40-person firm uses software that scores 300 applications for one role and drops the lowest 200 with a template email. Under our rule the tool can still rank. Before any email goes out, a named recruiter checks the 200 against the written criteria, and the log records the person, the date and the reason. If 200 is too many to read, narrow the front door with two job-related screening questions. Do not shorten the review.

Walk through your own tool below. Nothing you choose leaves your browser.

Decision tree

Where do we recommend a person decides in your hiring step?

Up to three questions. A guide built on our rule, not an audit and not legal advice. Each outcome says whether it rests on the law, on guidance or on our recommendation.

  1. Advert: a person signs off the advert. A tool may draft and target it.
  2. Form or chatbot, asks for anything the job does not need: remove the field.
  3. Form or chatbot, job-related questions only, no notice shown to candidates: add the notice first.
  4. Form or chatbot, job-related questions only, notice shown: the tool may collect, and a person owns the questions.
  5. CV scoring, the tool can drop a candidate with no person looking: we recommend a named person decides each rejection.
  6. CV scoring, a person sees every rejection, criteria not written or not the same for all: write the criteria first.
  7. CV scoring, a person sees every rejection, criteria written and the same for all: the tool may rank, and a person decides and records.
  8. Interview, voice or test scoring: a person decides, never the score alone.
  9. Offer or final rejection: a person decides and writes down why.

What must candidates be told, and what is only advice?

The law requires you to state the purposes. Everything else here is advice. Section 20 of the PDPA requires an organisation to inform people of the purposes for which their data is collected, used and disclosed. That is the legal duty. Separately, the PDPC's Advisory Guidelines on use of personal data in AI recommendation and decision systems, issued on 1 March 2024, say what good notices cover: what the data is for and what the tool looks at (paragraph 9.5). For higher-impact outcomes, paragraph 10.6(c) suggests telling people about human agency and oversight, which is where whether a person checks fits. They are "advisory in nature", so they are not law.

PDPC encourages notices that cover the function that needs the data, the types of data and how they relate to the result. It says notices "need not be overly technical or detailed" and should fit "the risks of each use-case", including the "level of autonomy of the AI System". It suggests a short notice that links to a fuller policy.

We found no source that says a candidate must be told they are talking to a bot. We recommend it anyway, because a notice that skips the tool cannot explain what the data is for. The check below mixes PDPC points, TAFEP practice and our own, with our weights. Each item names its source.

Self-assessment

Is your candidate notice ready?

Tick what is true today. Heavier items count more. A guide, not an audit. Nothing you enter leaves your browser.

What the notice says
Where it lives
The process behind it
  • 0 to 39%: Notice not ready. Start with the first group: a tool is used, why you collect data, and whether a person checks.
  • 40 to 74%: Partly ready. Close the gaps in the first group, then add the layered policy and the records.
  • 75% and above: Ready to review. Have a lawyer read the final wording before you publish it.

Weights are illustrative; total 22 points. Based on the PDPC guidelines of 1 March 2024 and the TAFEP handbook of November 2025. The PDPC guidelines are advisory. Not legal advice. Nothing you enter leaves your browser.

With a vendor's screening product, ask what data it reads, whether it can reject without a person, and how long it keeps logs. Our guides to what to log and PDPC's generative AI guidance cover the vendor side.

Where Origin Pi stands

Our view of applicant screening is simple. A tool may help. The open question is which act belongs to a named person. Origin Pi designs that line in AI governance and AI compliance work.

MOM may still move its target date. The TGFEP already applies to every employer, and the PDPA to every firm that holds candidate data, including those under 25 employees.

This week: list every hiring step where software touches an applicant, mark each that can reject or invite with no person looking, and name its owner. Then run the notice check above.

Take the data with you

Every figure in this post's charts and at-a-glance card is in one table, with its source, source date and the date we read it. If you reuse either file, please cite this post and link back to it.

Frequently asked questions

When does the Workplace Fairness Act start?
No fixed date exists in the MOM material we read. On 4 November 2025 the Minister for Manpower said MOM currently targets end-2027 and will monitor readiness and adjust the timeline as necessary. The Bill says the Act starts on a date the Minister appoints by gazette notification.
Does the Workplace Fairness Act ban AI in hiring?
No. Nothing we read from MOM says so, and the 4 November 2025 speech and press release do not mention AI. The Act bans adverse employment decisions made because of a protected trait, and hiring is one of them. The law looks at the decision and the employer, not at the tool that helped produce it. This is our reading, not legal advice.
Is a person required by law to make the final hiring decision in Singapore?
We found no such rule in the MOM, TAFEP or PDPC material we read. PDPC's AI guidelines of 1 March 2024 are advisory and suggest that, for higher-impact outcomes, firms consider telling people about human oversight. Putting a named person on each rejection is our design choice, not a legal duty.
Does the Workplace Fairness Act apply to a firm with fewer than 25 employees?
MOM says small firms with fewer than 25 employees are exempt for a start, and MOM's 2024 fact sheet says tripartite partners will review the exemption in five years. They must still follow the Tripartite Guidelines on Fair Employment Practices. The PDPA applies to firms of every size.
What should I tell candidates about an AI screening tool?
The law (PDPA section 20) requires you to state why you collect, use and disclose their data. Saying that a tool is used, or whether a person reviews a rejection, is advice and our recommendation, not a legal duty. PDPC's guidelines of 1 March 2024, which are advisory, encourage plain notices that cover the function, the types of data and how that data relates to the result. Keep the wording proportionate to the risk.

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